Re-schedule Route Due to Weather/Production
If we were unable to complete route due to weather or production, the clients need to be notified and the route is moved to the next business day (if it is a significant portion of the route). If it is only a few houses that were not completed, they would be moved to the next day we are in the service area.
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Re-schedule Requests
We are a small business that has the luxury of being able to be flexible with our scheduling for our clients, but it has to be done properly. Re-scheduling jobs efficiently is going to be absolutely critical to ensuring that we are running our ...
Setting Weekly Schedule from Waiting List
We schedule for M-F on a 4 day work week schedule to account for weather delays. If the crews work less than 4 days M-F, working on Saturday is mandatory. We have 3 crews, TC1, TC2, TC3. To set the weekly schedule, first go to the waiting list and ...
Macro/Micro Schedule
The scheduling can be broken down into the "Macro" schedule and the "Micro" schedule. Macro schedule- This is the big picture, zoomed out version of the schedule. Instead of individual properties, we are simply mapping out what areas we will be in ...
SAP Notification Emails
Non-Automation Emails Morning of Service Notification Morning of Service Notification- Rain in Forecast Limestone Notification Early Spring Notification Late Spring Notification Early Summer Notification Late Summer Notification Fall Notification ...
Service Call Requests
We provide service calls between visits, within reason. When selling/onboarding a client, we need to manage expectations as best we can. A single weed is not a reason for a service call, or an imperfect lawn for a client who recently signed up is an ...